Global Fireworks Service & Technical Support Center
A comprehensive after-sales support system built around your language, time zone and industry, connecting you with dedicated Jinyuan application engineers. From real-time troubleshooting to a guaranteed 24-hour replacement plan, we keep your business running.
Product Selection & Sampling Support
With a complete system of drawings and formulas, we offer rapid sample production. Whether for effect verification, specification confirmation, or engineering pyrotechnic design planning, our application team is ready to provide professional support.
Request Technical Consultation
After-Sales & Quality Assurance
For issues involving shipping damage, product defects, or discrepancies from agreed terms, you can submit a service request. We provide inspection reports, photo evidence, and root cause analysis, and promptly handle exchanges, refunds, or reshipments after verification.
Submit Quality Inquiry
Bulk Ordering & Supply Chain Logistics
For high-frequency wholesale and bulk purchasing, we provide transparent and traceable production scheduling, full-order tracking, and ocean freight management, along with export documentation and compliance support to ensure timely arrival of goods at the port.
Check Your Order
Client Audits & Factory Tours
Visit our factory to inspect our capabilities, including automated assembly lines, quality inspection centers, and real-time production monitoring. We welcome third-party audits and on-site inspections, and provide translation, transportation, and accommodation for audit teams.
Schedule a Factory Visit
Customization & Packaging Solutions
Fireworks products can be customized based on usage scenarios and desired effects. Custom packaging designs are provided to balance aesthetics, brand visibility, and hazardous material regulations, meeting both domestic and export standards.
Submit Customization Request
Pyrotechnic Display Services
Our professional team handles various pyrotechnic projects, including site surveys, choreography, safety assessments, and on-site execution. We strictly adhere to safety regulations to ensure successful project delivery.
Consult Engineering Plans
Ready to start your fireworks procurement or project?
Whether you need bulk purchasing, brand customization, export documentation, or large-scale pyrotechnic engineering solutions, the Jinyuan Fireworks team will provide professional support and respond quickly.
24-Hour Rapid Response
Our foreign trade business team will respond to your inquiry within one working day.
OEM/ODM Customization Support
Supports customization of effects, formulas, brands, packaging, and project plans.
Stable Production Capacity and Global Delivery
Scaled production, flexible scheduling, and hazardous goods export logistics to ensure order delivery.
Compliant Documentation and Confidentiality Assurance
Provides accompanying export compliance documents and protects customer design and brand information.