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Privacy Policy

Jinyuan Fireworks ("we", "us") takes the protection of your personal information seriously. This Privacy Policy applies to the processing of personal information collected when you browse this website, submit enquiries or forms, or otherwise interact with us. It describes what information we collect, how we use it, and the rights you have.

Please read this policy carefully before using the website. By using the website or submitting information to us, you consent to the practices described herein.

1. Information We Collect

We collect only the information necessary for our business purposes, including:

  • Information you provide voluntarily: name, company name, country/region, email address, phone number and enquiry content submitted via contact forms, email, telephone or social channels;
  • Information arising from business dealings: quotations, sample requests, contract performance and after-sales communications;
  • Technical information collected automatically: IP address, browser type, visit time, pages viewed, referring source, log data and cookies.

2. How We Use Information

We use the information we collect to:

  • Respond to enquiries and provide quotations and product documentation;
  • Perform contractual obligations, including production, delivery, customs clearance and after-sales support;
  • Improve website content, product presentation and service quality;
  • Send product news, exhibition invitations and other commercial messages with your consent.

3. Cookies and Similar Technologies

This website uses cookies and similar technologies to keep the site functioning, analyse traffic and improve your browsing experience. You may manage or delete cookies through your browser settings; disabling cookies may cause some features to stop working.

4. Sharing and Disclosure

We never sell your personal information. We may share necessary information only in the following circumstances:

  • Service providers: logistics carriers, payment institutions and other partners, limited to what is necessary for them to perform the service;
  • Legal requirements: where required by laws and regulations or by mandatory requests from judicial or administrative authorities;
  • Protection of rights: where reasonably necessary to protect the rights, property or safety of us or the public.

5. Storage and Retention

Your personal information is stored on servers located in the People's Republic of China. We retain personal information only for as long as necessary to fulfil the purposes described in this policy; after that, it will be deleted or anonymised within a reasonable period.

6. Data Security

We apply technical and organisational measures such as encrypted transmission, access control and tiered permissions to prevent unauthorised access, disclosure, alteration or loss of your personal information. In the event of a security incident, we will notify you and take remedial measures as required by law.

7. Your Rights

Under applicable laws (including the Personal Information Protection Law of the PRC and the EU General Data Protection Regulation), you have the right to:

  • Access, correct or delete your personal information;
  • Restrict or object to the processing of your personal information;
  • Withdraw consent previously given;
  • Request portability of your personal information to another provider.

To exercise these rights, please contact us via the channels listed on our Contact page. We will respond within a reasonable period after verifying your identity.

8. Minors

This website serves business customers only and is not directed to minors. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately and we will delete it promptly.

9. Updates to This Policy

We may revise this policy from time to time. Updated versions will be published on this page with a revised effective date. For material changes, we will provide a more prominent notice.

10. Contact Us

If you have any questions, comments or complaints about this policy or our personal information practices, please contact us via the email address, telephone number or other channels provided on our Contact page.